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  2. Sales group decide to refuse the order
  3. The company has surplus capacity
  4. leader of production department don’t know the production capacity
  5. The relationship between the company and the customer is damaged
  6. The company can't make the money it could have made
  7. the group leader is absent
  8. The order is from an important customer
  9. The customers request quicker deliveries
  10. sales group need to know whether could they accept the order
  11. sales group had to make decision without knowing company's production capacity
  12. general affairs department can’t get information from production department
  13. Sales group decide to accept the order unilaterally
  14. general affairs can't make appropriate schedule
  15. higher expenses and a lower profit margin
  16. The production department increase the amount of overtime
  17. The workers are discontented
  18. The leader of production department has to consult every group leader individually to know the production capacity
  19. sales group had to consult Prod. Dept. at the same time
  20. efficiency of information exchange in the company is low

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