UDE (UnDesirable Effect): It exists and negative situation which obstracts the goal.
Bad Example: Complaint
Good Example: Complaint has been increasing by 10% year-on-year.
Description: Indeclinable words doesn't explain what happened to "Complaint" so make it concise and clear and complete sentence.
Also, "There are many complaints." is not clear how much it is so make it clear to add the measure like a time and quantity.
Bad Example: I discarded defective products.
Good Example: Defective products by 5% of all products are discarded every month.
Description: You need to deal with the issue which is happening currently, not past issues. Also use the expression of "Situation" like "is/are ~ing", "is". Not "Action" like do ~.
Bad Example: There are time differences across the seas.
Good Example: It is taking 2 days to get information from an overseas supplier.
Description: "There are time differences", "Aging happens to everyone.", "The morning comes absolutely.", are out of human's control - Fact of life. So you need to deal with situation in which you are able to influence.
Bad Example: Human resource haven't been cultivated.
Good Example: Overtime hours for experienced engineer is 80 hours a month.
Description: "Human resource haven't been cultivated" is probable but it is a conjecture. It is not possible to measure so it is not sure to be existing actually. It is needed to be replaced to something which is existing obstract.
Bad Example: I have been undertaking development before the agreement for the specification with a client.
Good Example: The reworks for manufacturing have been occurring frequently.
Description: Front-loading is beneficial in some cases. It is needed to be replaced to bad thing which is obstracting the goal for everyone clearly, not good thing for someone sometimes.
Bad Example: There is no system to share information.
Good Example: We have been wasting 200 hours for overlapping works a month.
Description: It is based on tentative theory that assumed solution that "If there is the system to share information...", so it is needed to be replaced to what bad thing is happing as the result of it.
Bad Example: Complaints have been occurring and sales have been decreasing.
Good Example: 30 complaints have been occurring. / Sales have been decreasing by 15 % compared to last month.
Description: It consists of 2 meanings of a cause and a result so it is needed to be divided into two.
Bad Example: A leader is busy. (Bad thing)=>A leader is not busy. (Good thing??)
Good Example: A leader is busy with trivial work.=>A leader is focused on primary work.
Description: To check if the oppsite meaning of UDE(Un Desirable Effect) can be cleary good DE(Desirable Effect).
Description of EC (CRD) (in Japanese)
CLR (Categories of Legitimate Reservation): The validity and logical soundness. Let us think for a moment. To check that is it sound?